Privacy Policy

Last updated: July 2026

Red Rae ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

Information We Collect

• Personal details: name, email address, billing and shipping address, phone number.
• Payment information: processed securely via our payment provider — we do not store card details.
• Usage data: pages visited, browser type, IP address, and referring URLs, collected via cookies and analytics tools.

How We Use Your Information

• To process and fulfil your orders.
• To communicate with you about your order or enquiries.
• To send marketing emails if you have opted in (you can unsubscribe at any time).
• To improve our website and customer experience.

Sharing Your Information

We do not sell your personal data. We may share it with trusted third parties (e.g. delivery couriers, payment processors) solely to fulfil your order.

Cookies

We use cookies to enhance your browsing experience and gather analytics. You can manage cookie preferences via your browser settings.

Your Rights

Under UK GDPR, you have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at our contact page.

Data Retention

We retain your data for as long as necessary to fulfil orders and comply with legal obligations.

Changes to This Policy

We may update this policy from time to time. The latest version will always be available on this page.